Welcome to Max Pro Hardware (operated by MAX PRO HARDWARE CORP). These Terms and Conditions outline the rules and regulations for the use of our website located at maxprohardware.shop. By accessing this website and purchasing our products, you accept these terms and conditions in full. Do not continue to use our website if you do not agree to all of the terms and conditions stated on this page.

1. About Us

  • Store Name: Max Pro Hardware
  • Legal Entity Name: MAX PRO HARDWARE CORP
  • Company Number: 5582620
  • Address: 2617 Broadway, New York, NY 10025, United States
  • Phone: +1 (212) 222-2887
  • Email: contact@maxprohardware.shop
  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST

Throughout the site, the terms "we", "us", and "our" refer to Max Pro Hardware and MAX PRO HARDWARE CORP. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, and policies stated here.

2. Online Store Terms

  • Age Requirement: By agreeing to these Terms, you represent that you are at least 18 years of age or the age of majority in your state or province of residence.
  • Lawful Use: You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of our services, violate any laws in your jurisdiction.
  • Security: You must not transmit any worms, viruses, or any code of a destructive nature to our website or servers.
  • We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion if these terms are violated.

3. Products and Descriptions

  • Accuracy: We strive to display the colors, images, and descriptions of our products as accurately as possible. However, we cannot guarantee that your monitor or screen display will be 100% accurate.
  • Modifications: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue a product without notice.
  • Availability: We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.
  • All prices are listed in US Dollars (USD). We do not charge sales tax on any orders. The price shown on the product page is your final total with nothing added at checkout.

4. Billing and Account Information

  • We reserve the right to refuse any order you place with us.
  • In the event that we change or cancel an order, we will attempt to notify you by contacting the email and billing address provided at the time the order was made.
  • You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website.
  • We accept PayPal and all major credit and debit cards including Visa, Mastercard, American Express, and Discover. Your card will be charged at the time the order is placed. If we are unable to fulfill your order for any reason, a full refund will be issued to your original payment method.

5. Authorized Products

  • Max Pro Hardware sources authentic DeWalt and Makita branded products from authorized distributors and reputable suppliers in the United States.
  • All products sold on our website are 100% genuine and brand new.
  • We do not sell counterfeit, refurbished, or grey market products.
  • If you have any concerns about the authenticity of a product you received, please contact us immediately at contact@maxprohardware.shop and we will resolve it promptly.

6. Safety and Proper Use

  • Warning: Power tools can be dangerous if used improperly. Always read and follow all safety guidelines and instructions provided by the manufacturer before using any tool.
  • By purchasing from Max Pro Hardware, you agree to follow all safety guidelines provided by the manufacturer.
  • We are committed to customer safety. However, we are not liable for injury or damage resulting from the misuse, unauthorized modification, or negligent handling of products after they have been delivered in good working condition.
  • All power tools must be kept out of reach of children at all times.

7. Shipping and Delivery

  • Orders are processed within 1 to 2 business days and delivered within 2 to 3 business days of dispatch.
  • Free shipping applies to all orders within the contiguous United States.
  • We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations.
  • Risk of loss and title for products pass to the customer upon delivery to the carrier.

For full details, please refer to our Shipping Policy.

8. Returns and Refunds

  • Returns are accepted within 60 days of delivery for unused items in original packaging.
  • No restocking fees are charged.
  • Damaged or defective items must be reported within 48 hours of delivery with photographic evidence.
  • Free prepaid return shipping labels are provided for all approved returns.

For full details, please refer to our Return and Refund Policy.

9. Limitation of Liability

  • To the maximum extent permitted by law, MAX PRO HARDWARE CORP shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from the purchase or use of our products.
  • We are not liable for damages resulting from misuse, unauthorized modification, or negligent handling of products after they have been delivered in good working condition.
  • Our maximum liability to you for any claim related to a product shall not exceed the purchase price of that product.
  • This limitation does not affect your statutory rights as a consumer regarding defective products as outlined in our Return and Refund Policy.

10. Intellectual Property

  • All content on this website including text, images, logos, and graphics is the property of Max Pro Hardware or its licensors.
  • You may not reproduce, distribute, or use our content without prior written permission.
  • DeWalt and Makita are registered trademarks of their respective owners. Max Pro Hardware uses these names solely to identify the products it sells and makes no claim of ownership over these trademarks.

11. Governing Law and Disputes

  • These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the State of New York.
  • Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of New York.
  • We encourage customers to contact us first to resolve any disputes amicably before pursuing legal action.

12. Changes to These Terms

  • We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates to our website.
  • Continued use of our website after changes are posted constitutes acceptance of the revised terms.
  • It is your responsibility to check this page periodically for changes.

13. Contact Information

For questions regarding these Terms and Conditions, please contact us.

  • Store Name: Max Pro Hardware
  • Legal Entity Name: MAX PRO HARDWARE CORP
  • Company Number: 5582620
  • Address: 2617 Broadway, New York, NY 10025, United States
  • Phone: +1 (212) 222-2887
  • Email: contact@maxprohardware.shop
  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST